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  • Refunds and Returns
  • Privacy Policy
  • Terms of Service

Refunds and Returns

Refunds and Returns

At BEAD Art Supply, your satisfaction is our top priority! That’s why we’re happy to offer a 30-day return and refund policy from the date of your purchase. If, for any reason, you’re not fully satisfied with your order, just let us know within this window. Please note, though, that we can’t offer a full refund or exchange if more than 30 days have passed since your purchase.

Returns Eligibility

To qualify for a return, items need to be unused and in the same condition as when you received them, complete with the original packaging. Please note that gift cards are non-returnable. To help us process your return efficiently, make sure to have your receipt or proof of purchase ready. And remember, returns should be sent directly to BEAD Art Supply and not to the product’s manufacturer.

We’re here to make returns easy and hassle-free—just reach out if you need any help!

Partial Refunds

Certain circumstances may lead to partial refunds at BEAD Art Supply, such as:

  • Items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error.

Refunds and Returns Process

When we receive and inspect your returned item, we will send you an email to notify you that we have received your returned item and will also inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or your original method of payment, within 30 Days.

Late or Missing Refunds

If you have yet to receive your refund, we advise first checking your bank account. Then, please reach out to your credit card company, as there can be a delay before your refund is officially processed. Should you have done this and still not received your refund, the next step is to contact your bank. After these attempts, if you are still without your refund, please don’t hesitate to get in touch with us at Kurt@beadartsupply.com.

Sale Items and Gifts

Refunds for BEAD Art Supply

Only regular-priced items are eligible for refunds at BEAD Art Supply. Unfortunately, sale items cannot be refunded.

Gifts

If you received an item as a gift and it was shipped directly to you, we’ll issue a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be mailed to you. If the item wasn’t marked as a gift during purchase or was shipped to the gift giver first, the refund will go to the gift giver, and they’ll be notified of the return.

Shipping and Returns

To return an item, please send it to:

BEAD Art Supply
22180 S Scotland Ct Ste H
Queen Creek AZ 85142

Please note, you are responsible for covering your return shipping costs, and these costs are non-refundable. If you receive a refund, any return shipping costs will be deducted from the total.

Return shipping times can vary depending on your location. For any questions or assistance with refunds and returns, feel free to reach out to us at Kurt@beadartsupply.com. We’re here to help!

Privacy Policy

Collection of Personal Information

At BEAD Art Supply, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Device Information

As you explore our website, we automatically collect certain information about your device. This includes:

  • Web Browser Information: Type and version.
  • IP Address
  • Time Zone
  • Cookies: Specific cookies installed on your device.
  • Browsing Information: Web pages or products you view, and how you interact with our site.

We refer to this as “Device Information.”

Order Information

When you make or attempt to make a purchase through our website, we collect:

  • Name
  • Billing Address
  • Shipping Address
  • Payment Information: Including accepted credit card types.
  • Email Address
  • Phone Number
  • Additional Information: Any other details you choose to provide.

This is referred to as “Order Information.”

Methods of Collection

  • Cookies: Data files placed on your device that may include an anonymous unique identifier.
  • Log Files: Track actions on the website and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Use of Personal Information

When we mention “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

  • Email: Kurt@beadartsupply.com
  • Phone: 602-834-3515
  • Address: 22180 S Scotland Ct Ste H Queen Creek AZ 85142

Usage of Your Personal Information

At BEAD Art Supply, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.


Information We Collect

Device Information

As you explore our website, we automatically collect certain information about your device. This includes:

  • Web Browser Information: Type and version.
  • IP Address
  • Time Zone
  • Cookies: Specific cookies installed on your device.
  • Browsing Information: Web pages or products you view, and how you interact with our site.

We refer to this as “Device Information.”

Order Information

When you make or attempt to make a purchase through our website, we collect:

  • Name
  • Billing Address
  • Shipping Address
  • Payment Information: Including accepted credit card types.
  • Email Address
  • Phone Number
  • Additional Information: Any other details you choose to provide.

This is referred to as “Order Information.”


Methods of Collection

  • Cookies: Data files placed on your device that may include an anonymous unique identifier.
  • Log Files: Track actions on the website and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

How We Use Your Information

Order Information

We use the Order Information we collect to fulfill the orders you place on our website. This includes:

  • Processing Payments: Handling your payment details securely.
  • Arranging Shipments: Coordinating the delivery of your purchases.
  • Providing Invoices and Order Confirmations: Keeping you informed about your order status.

Additionally, we use Order Information to:

  • Communicate with You: We may contact you with important updates or information about your order.
  • Identify Risk or Fraud: Order Information helps us ensure secure transactions and prevent fraudulent activities.
  • Marketing Purposes: Depending on your preferences, we may use Order Information to provide information or advertising about our products or services.

Device Information

We use Device Information to:

  • Screen for Potential Risks and Fraud: Particularly through analyzing your IP address.
  • Improve and Optimize Our Website: Enhancing your user experience and the functionality of our site.

Sharing Your Personal Information

To facilitate the aforementioned uses, we may share your Personal Information with third parties. For example:

  • Service Providers: We utilize Google Analytics to understand user behavior on our website. This helps us improve our services and user experience. For details about how Google uses Personal Information, please refer to Google’s Privacy Policy.
  • Compliance with Laws: We may share Personal Information to comply with applicable laws, respond to lawful information requests, or protect our rights.

Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications tailored to your interests. You can opt out of targeted advertising through external services:

  • Facebook: Facebook Ad Preferences
  • Google: Google Ad Settings

Your Rights

If you have an account or have left comments on our website, you can:

  • Request Access to Your Data: Obtain an exported file of your personal data, including any information you have provided to us.
  • Request Data Erasure: Ask us to delete your personal data, except for data we are obliged to keep for administrative, legal, or security purposes

Terms of Service

General Terms

Age Requirement

To access and make purchases on the BEAD Art Supply website, you must be at least 18 years old.

Accuracy of Information

You are responsible for ensuring that the information you provide when registering an account and making purchases on our site is accurate, up-to-date, and complete.

User Conduct

You agree to use our website and its contents only for lawful purposes. Misuse of our website, including any action that violates our policies or infringes on the rights of others, is strictly prohibited.

Intellectual Property

All content on the BEAD Art Supply website, including text, images, graphics, logos, and trademarks, is owned exclusively by BEAD Art Supply and is protected by copyright and other intellectual property laws. You may not use or reproduce any content from our website without prior written permission.

Products and Pricing

Product Information

While we strive to ensure that all product information on our website is accurate, we cannot guarantee that all information or product descriptions will always be complete, accurate, or reliable.

Pricing

We reserve the right to change product prices at any time without prior notice. Prices are listed in USD and do not include applicable taxes or shipping costs.

Product Availability

We aim to keep all listed products in stock and available for purchase; however, we cannot guarantee constant availability. If a product is out of stock, we will inform you promptly and provide an estimated restocking timeline.


Thank you for choosing BEAD Art Supply. For any questions about these terms, please contact our customer support team.

Orders

Order Placement

When you place an order through the BEAD Art Supply website, you agree to purchase the products in your cart under the prices and terms listed on our website.

Payment

We accept payments via credit card and PayPal, with all transactions processed in USD. If payment is not received within 48 hours of placing an order, we reserve the right to cancel the order.

Order Cancellation

Orders can be canceled prior to shipment. For orders that have already been shipped, please refer to our return policy for further instructions.

Shipping and Delivery

Shipping

Shipping is available to addresses across the United States. Shipping costs and estimated delivery times are detailed on our website.

Delivery

Delivery times may vary depending on the product and selected shipping method. A tracking number will be provided once your order has been shipped.

Damaged or Missing Items

If your order arrives with damaged or missing items, please contact us within 48 hours of delivery, and we will address the issue promptly.

Returns and Exchanges

Returns

BEAD Art Supply offers a 30-day return policy for all products. If you’re unhappy with your purchase, please initiate the return by contacting us. Returned products must be in their original packaging and condition.

Exchanges

We will replace defective or damaged products at no additional charge. Please contact us to start the exchange process.

Limitation of Liability

Liability Disclaimer

BEAD Art Supply shall not be liable for any damages or losses resulting from the use of our website or the purchase of our products.

No Indirect Damages

Under no circumstances will BEAD Art Supply be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or your purchase of our products.

Indemnification

You agree to indemnify and hold BEAD Art Supply harmless from any claims, damages, or losses incurred from your use of our website or products.


Thank you for choosing BEAD Art Supply. If you have any questions about these terms, please contact our customer support team.

About us

BEAD Art Supply

22180 S Scotland Ct Ste H
Queen Creek AZ 85142

Email: Kurt@beadartsupply.com

Phone: 602-834-3515

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